Delivery information

All orders are generally dispatched in 1 - 3 busniess days after receive receipt of payment. Orders are shipped via different post services with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping charges can be calculated before ordering in your Cart. Shipping charges will be added to your order on third stage of making the order/ check out. Since shipping cost is based on region, charges cannot be figured until you provide requested information. Shipping information is displayed immediately following the bill to and ship to information in the check out process.

- Shipping charges are not included in the price of the item.
- Shipping time is not guaranteed; shipping cost is also not guaranteed.
- We can not refund the shipping charges for weather related delays.
- LD cooling does not take responsibility for delayed arrivals on packages shipped to rural areas.
- LD cooling does not take responsibility for delayed arrivals due to closed or delayed airport activity.

International orders

LD cooling ships worldwide. Paypal payment is the preferred method for international orders; direct money transfer is also an option. International orders may require some forms of identification before processing. If webshop system cannot offer you shipping to your country or area that you reside in, please send us e-mail so we can check and possibly add your country or region in our system. If we may not be able process your order, we will cancel your order and refund payment if already made.

Overseas orders may be subject to import tax. We do not charge for this tax, so the customer will have to take care of it separately. You are responsible for, if any customs, duties, taxes, or additional fees your country or the shipping company charges to import these items.

We are not responsible for any package that is damaged or lost due to another countrys customs or postal service. Shipping time is not guaranteed; shipping cost is also not guaranteed. If the item is lost, damaged, or delayed by the shipping service - we are not responsible. No refunds, credits, or replacements will be given by LD cooling.

We are able to send orders directly to customers Worldwide, but you can purchase our products from one of our international resellers.

Returns Information

To arrange a return please contact us using the contact page. You should include details of why you wish to return the goods as well as your invoice number. We will reply to your email within one or two working days detailing how to return the goods to us.

Returns for non faulty items will only be accepted within 14 days of purchase and must be returned unused in their original packaging complete with accessories.

A restocking fee of up to 15% may be charged for items tested and found not to be faulty.

Shipping charges to returns

LD cooling provides shipping to the sender only.
Unless otherwise noted, shipping on products and returns is nonrefundable, and returning a product comes at the expense of the customer. Customer will be responsible for paying shipping to LD cooling for parts and accessories.